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Managed Service

Vendor Connect Managed Service

Our Managed Service eliminates chargebacks and automatically disputes shortages with recorded evidence. Identify supply chain defects, reclaim your revenue and build your business reputation to within the operational requirement margins that Amazon demands by maintaining compliance.

Why do you need our Managed Service?

If you have been dealing with Amazon as a vendor it is very likely that you have built up financial deductions through chargebacks, shortages and price discrepancies. Often it is difficult to recover those deductions, knowing where to start can be daunting, time consuming and costly. That's where our Managed Service comes in. We work with vendors to recover those deductions and focus solely on providing a solution that significantly reduces financial penalties for your business.

Dispute Chargebacks

Dispute chargebacks with ease. With all the evidence stored within our Managed Services Solution, our automation automatically disputes wrongful chargebacks and reclaims the revenue that you deserve.

Reduce Shortages

Identify stock-receipt issues with Amazon and other key causes of shortages and suggest corrective actions. Eliminate those chargebacks and maintain an enhanced rate of successful orders with pinpoint precision.

Operational Efficiency

Maintain compliance to remain within the required <5% operational requirement margin from Amazon to improve your dashboard, reduce financial deductions and improve your profit margins.

When it comes to Shortages:

We safeguard your operations and improve your profit margins by tackling shortage claims and identifying supply chain issues.

Audit

We run a free audit of your Vendor Central Account in order to analyze shortages and then calculate the total value of shortage reclaims that we would recover in the short term.

Identify

We identify the root cause of the shortage chargebacks and work with your team by implementing or suggesting corrective actions in order to limit financial deductions.

Fix issues

Where we identify stock-receipt issues with Amazon and implement corrective measures we maintain a success rate of up to 75%.

Maintain & Report

We provide monthly reports to monitor KPI’s

Our Stats

We are proud to present the numbers that reveal the success we've had in handling the chargebacks and shortages issues for our clients.

Shortages recovery success rate 75%
Revenue recovery 70%
Operational performance improvement 68%
to get more detailed insight

When it comes to Chargebacks:

We automate multiple processes within your Vendor Connect system in order to automatically dispute chargebacks while providing solid data to reinforce those claims in order to improve operational requirements.

Audit

We run an audit of your Vendor Central Operational Performance Report and analyse the most frequent operational chargebacks.

Dispute

We begin by automatically disputing the most common operational issues.

Fix issues

In parallel, we identify the root causes of operational issues and suggest corrective actions and liaise with your team to implement those corrective actions.

Maintain & Report

We ensure that your operational requirements are kept within the <5% margin required by Amazon and provide monthly reports to monitor KPI’s.

Request a FREE AUDIT

Just fill in your contact info and our representative will contact you shortly.

or
Reach us directly +353 15241640 or info@superdisty.com
Vendor audit

Let's analyze what you can save

We help you minimize financial deductions incurred due to chargebacks, shortages and price discrepancies. Request a FREE Audit to reveal possible supply chain issues.

Request a FREE Audit

Simply complete the form out down below and our representatives will contact you!

Managed Service Dashboard

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€ 6,407

Mis Receipts Identified and Actioned

€ 2,468

Revenue Recovered (Paid and Queued for Payment)

€ 3,558

Actioned with Forward Payment Due Date

€ 380

Revenue Claim Rejected

Vendor audit

Let's analyze what you can save

We help you minimize financial deductions incurred due to chargebacks, shortages and price discrepancies. Request a FREE Audit to reveal possible supply chain issues.

Request a FREE Audit

Simply complete the form out down below and our representatives will contact you!

Sample Chargeback Success for Single Client

Sample of Recovered Revenue for a Single Client

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